Returns policy

Results will vary greatly from person to person, depending on the type of teeth or conditions of teeth/stains the user has. It may take a number of months to completely rid your teeth of tough stains.

Also, due to the nature of the brush, literally, you MAY witness the occasional bristle liberating itself from the handle (this is very rare). That’s because we don’t use glue. Only pressure and bamboo’s natural silhouette secures the bristles into the brush. However if the bristles are falling off in a defective manner, then we are able to refund.

Bare Brush will offer a refund within 30 days and only for defective items. Bare Brush will cover the cost of shipping only if the item is returned via regular postage. An item returned via express is the responsibility of the user and a partial refund of only the actual regular mail will be refunded. It is the user’s responsibility to be aware of this.

If an item has a defect and needs to be returned, you must first email and describe your problem.
Once the product is approved as defective it must be returned to this address: P.O BOX 49 LIDCOMBE NSW 2141.