Shipping and handling information

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

Untracked postage is an uninsured delivery service and won’t have tracking information.
Tracked postage means the package is tracked through to delivery.

Bare Brush does not take responsibility for any un-tracked parcels that go missing. Use of non-traceable shipping is at customer’s own risk and there is no way to retrieve or locate the package once it has been sent. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses.
Orders may end up being returned for various reasons including: non-payment of Duty & VAT, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will need to email help@barebrush.com.au to arrange redelivery and will also have to pay for all postage costs.

Bare Brush will help as much as possible to trace a missing parcel, however if untracked standard shipping is selected, it is the customer’s responsibility to follow up with the carrier.

Please direct any shipping related inquiries to help@barebrush.com.au.

Shipping time-frames

Australia:
FastWay: 4-6 Business Days

*All shipping times exclude clearance/customs delays.